Privacy Policy

Effective Date: [Insert Date]

CityServ (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our app, website, and related services (collectively, the “Services”).

1. Information We Collect

We may collect the following types of information:

a. Personal Information:

• Name, email address, phone number, and address.

• Payment information (processed securely via third-party providers).

b. Usage Information:

• App activity, preferences, and interactions.

• Device information, including IP address, operating system, and browser type.

c. Location Data:

• Precise or approximate location information to match you with nearby services.

2. How We Use Your Information

We use your information to:

• Provide and improve our Services.

• Facilitate booking, communication, and transactions with service providers.

• Send updates, promotional offers, and support notifications.

• Comply with legal obligations and resolve disputes.

3. How We Share Your Information

We may share your information with:

• Service Providers: To facilitate service delivery.

• Third-Party Partners: For payment processing and analytics.

• Legal Authorities: If required by law or to protect our rights.

4. Data Security

We implement industry-standard security measures to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Your Choices

• Access and Update: You can access and update your personal information through your account settings.

• Data Deletion: To request the deletion of your data, email us at info@cityserv.ca.

• Opt-Out: You may opt out of marketing communications by following the unsubscribe link in our emails.

6. Third-Party Links

Our Services may contain links to third-party websites or services. We are not responsible for their privacy practices, so please review their policies separately.

7. Children’s Privacy

Our Services are not directed at children under 13, and we do not knowingly collect their personal information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The updated policy will be posted on our website, and the “Effective Date” will reflect the latest revision.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

• Email: info@cityserv.ca

• Phone: +1 613-897-0038