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Welcome to CityServ! By accessing or using our app, website, or services (collectively, the "Services"), you agree to comply with and be bound by these Terms and Conditions ("Terms"). Please read them carefully before using our Services.

1. Acceptance of Terms

By using our Services, you confirm that you are at least 18 years old or have parental consent and are legally capable of entering into this agreement. If you do not agree to these Terms, you must not use our Services.

2. Services Overview

CityServ is a platform connecting users with professional service providers for home services. We act as an intermediary, facilitating communication and transactions but are not directly responsible for the quality, completion, or legality of services provided by third-party vendors.

3. User Responsibilities

• Account Creation: You must provide accurate and complete information when creating an account.

• Confidentiality: You are responsible for maintaining the confidentiality of your account credentials.

• Prohibited Activities: You agree not to misuse the platform, engage in fraudulent activities, or violate any applicable laws.

4. Service Providers

Service providers are independent contractors and not employees of CityServ. We do not guarantee the quality, availability, or legality of their services. Any disputes should be resolved directly with the service provider.

5. Fees and Payments

• Payment Terms: Payments for services are processed securely via third-party payment providers.

• Refunds: Refund policies are subject to individual service agreements. Please contact us or the service provider for details.

6. Intellectual Property

All content, trademarks, and intellectual property on the platform are owned by CityServ or its licensors. You may not use, reproduce, or distribute any content without prior written consent.

7. Limitation of Liability

To the fullest extent permitted by law, CityServ is not liable for:

• Damages resulting from the use or inability to use our Services.

• Issues arising from interactions or transactions with service providers.

8. Termination

We reserve the right to suspend or terminate your access to the Services at our sole discretion if you violate these Terms.

9. Privacy

Your use of our Services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

10. Changes to Terms

We may update these Terms from time to time. The updated Terms will be posted on our platform, and your continued use of the Services constitutes acceptance of the revised Terms.

11. Contact Us

For questions or concerns about these Terms, please contact us at:

• Email: info@cityserv.ca

• Phone: +1 613-897-0038